best-wildlife-safari-property-hotel-management-hospitality-consultant-india-natioanl-parkDear Property Owners and Hoteliers,

Are you looking to run your wildlife or nature-based eco-lodge, homestay, safari camp, farmhouse, or even a small hotel – into a successful revenue-generating business? Are you struggling to operate, following the basic hospitality approach and not getting the desired results?

Then, we would love to help you and your team to establish great work culture and train staff for better performance.

As a Consultant, with more than 15 years of experience in this field, we provide complete solutions and help in your dream project with the below-mentioned services

  • Project Conceptualization
  • Project Design and Construction
  • Setting up Organization structure and various departments
  • Standardization of lodge/camp operations, roles & responsibilities – SOPs
  • Employee training in the following departments
    • F&B service – Butlers & Captain
    • Kitchen – Chefs, CDPs, helpers, UT
    • Nature guides & In-house Naturalists
    • Complete Housekeeping staff training
    • Storekeeping, Vendor analysis, Procurement & supplies
    • Gardener – Setting up Organic kitchen garden & Butterfly garden
  • Designing Cyclic menu, Ala carte menu, Bar menu
  • Listing & Purchasing of all Kitchen, Bar, Store, Housekeeping & Service Equipment
  • Providing software for Hotel management systems
    • Reservations
      • OTAs
      • Direct Bookings through the website
    • Point of Sale
    • Petty cash management
    • Rate plans, Room & Property settings with Terms & Conditions
  • Sales & Marketing inputs
    • Social media handling
    • Content creation & promotions
    • B2B, B2C, Corporate sales, Travel Expo, Trade show, and TA tie-ups
    • Module for quick response via mail, calls, WhatsApp

We also help you to improve on the below points

  • Understanding guests and providing great personalized service
  • Preparation & Planning: Do your homework before your guest arrives. Key to avoid guest complaints and smooth Check Ins – Check Outs
  • Empowering employees & Developing a great work culture
  • Periodical Training & Outsourcing for maximizing performance and results
  • Grooming staff, improving guest relations, handling complaints, basic etiquette, developing pleasing personalities, etc.
  • Time management, smart work, and multitasking tips
  • Sustainable practice – Incorporating water, energy, and recycling systems in the property

Please Note:

  • We, also help in rebuilding existing properties
  • We don’t provide services for financial management, yet will help you to connect with experienced CAs and accountants from this field.